How to hide fields from a Multi-Row Variable Set (MRVS) in the Service Portal

[Guilherme Popo2]

Hello everyone,  I need your help with a question.

I have a Multi-Row Variable Set (MRVS) that contains a total of 27 fields. When the MRVS is minimized (list view), a horizontal scroll bar appears, which negatively impacts the user experience for my client. However, we cannot remove any of these fields, as all of them are required for the request submission.

 

My question is:
Is it possible to hide some of the fields in the minimized (list) view of the MRVS, but still display all 27 fields when the user clicks the pencil icon to edit a row?

[Ankur Bawiskar · Accepted solution]

@Guilherme Popo2 

your image could not be seen, but I don't think any way is there to shrink the size of MRVS

I will suggest to discuss with your customer to minimize the number of variables within MRVS

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SumanthDosapati]

@Guilherme Popo2 

Not possible.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth