How to hide "Asset Workspace" and "CMDB Workspace" under Workspaces at the top of the screen.

[HS7]

Hi

I would like to hide "Asset Workspace" and "CMDB Workspace" under Workspaces at the top of the screen. Where can I set this?

[Dr Atul G- LNG]

Hi @HS7 

https://www.servicenow.com/community/itsm-blog/hiding-workspaces-from-header-menu-in-next-experience...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1201798

[Dr Atul G- LNG]

Hi @HS7 

Here you go :

https://www.servicenow.com/community/app-engine-forum/workspaces-how-to-hide-restrict-users-workspac...

[Dr Atul G- LNG]

To hide a workspace, you can configure 2 read ACLs of ‘type:ux_route’

for that workspace and add required roles to allow users to access it.

1. Read ACL type ux_route with name = now.<workspace URL path>.home
2. Read ACL type ux_route with name = now.<workspace URL path>.*

For example:
To hide access to CSM/FSM workspace,

1. Get the workspace URL Path by navigating to the table: "sys_ux_page_registry"
2. URL path for the record: "CSM/FSM Configurable Workspace" is "cwf/agent"
3. Configure one read ACL of type: "ux_route" with Name: now.cwf.agent.home and another read ACL type: ux_route with the Name: now.cwf.agent.* and add required roles to these ACLs in order to allow users with mentioned roles only can access the workspace.
4. If the workspace URL contains "/" replace it with "." in the ACL name.

CC: @Harish Kota 

[Dr Atul G- LNG]

Hi @HS7 

Please check this solution.