How to hide "Asset Workspace" and "CMDB Workspace" under Workspaces at the top of the screen.

HS7
Tera Guru

Hi

I would like to hide "Asset Workspace" and "CMDB Workspace" under Workspaces at the top of the screen. Where can I set this?

 

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12 REPLIES 12

Ankur Bawiskar
Tera Patron

@HS7 

Steps

-> Navigate to this URL 

https://instanceName.service-now.com/nav_to.do?uri=sys_ux_experience_category.do?sys_id=afb4e3e173322010f0ca1e666bf6a726

-> You see an entry in the related list "UX Application Category M2M"

AnkurBawiskar_1-1767779345131.png

 

-> Open those Records 1 by 1 for your Workspaces and select the correct scope and Delete those

AnkurBawiskar_4-1767779423267.png

 

 

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-> Then logout and login back

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@HS7 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

Thank you.

Is there any other way?
Maybe controlling it with roles...

@HS7 

if you want nobody should see then follow approach I mentioned

I already shared solution for your original question

If you want to show/hide it based on role then check the Audience/ACL for those 2 workspaces and control

-> For Asset Workspace ensure those users don't have either of the roles highlighted, any 1 role is there then Asset workspace will be seen

AnkurBawiskar_0-1768305030405.png

 

-> For CMDB Workspace there is nothing as such in roles, so you will have to create new ACL and add roles to whom it has to be seen

AnkurBawiskar_2-1768305590955.png

 

AnkurBawiskar_1-1768305541312.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@HS7 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader