How to hide/remove "Edit Request" option from Employee Service Center(Associate Center)
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04-24-2025 11:52 PM
Hi Team,
I want to hide/remove "Edit Request" option from Employee Service Center(Associate Center).
Once any catalog form is submitted, the Actions drop down has "Edit request" option- we would like this removed so submitter cannot edit any variables already submitted.
I have attached screenshot for reference.
1 REPLY 1
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04-25-2025 07:05 AM
Hi @sonalishind
I think the edit option is your custom solution. I checked in my PDI and didn’t see the edit option in the portal. I did see the cancel option, but not the edit one
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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