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How to hide/remove "Edit Request" option from Employee Service Center(Associate Center)

sonalishind
Tera Contributor

Hi Team,

I want to hide/remove "Edit Request" option from Employee Service Center(Associate Center).
Once any catalog form is submitted, the Actions drop down has "Edit request" option- we would like this removed so submitter cannot edit any variables already submitted. 
I have attached screenshot for reference.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @sonalishind 

I think the edit option is your custom solution. I checked in my PDI and didn’t see the edit option in the portal. I did see the cancel option, but not the edit one

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Not applicable

I have similar issue, did you find any solution to this?