How to hide the display value in the reference.

[shrinivasprasad]

Hi Community,

We have requirement that to hide the display value in the reference field

for example asset tag is the reference field, that field referenced to cmdb_ci_computer table, once we search with the asset tag it will show name of the asset and asset tag number so our requirement is to display other fields, not display value.

result should be only the asset tag and other fields (optional) not the display value.

Appriciate for the quick response.

Thanks,

Shrinivasprasad

[vkachineni]

I don't think you can take away the display name column.

[OlaN]

Hi,

There is a attribute you can set for hiding the display value,  ref_ac_display_value=false

But that only impacts reference fields on shown in UI16, it will not work on Service portal.

[shrinivasprasad]

Hi,

Thanks for the reply.

I tried it it is not working.

thanks,

Shrinivasprasad

[OlaN]

Like I said, it will not work on Service Portal.
In Service Portal there is no way to hide the display field.