How to hide the incident fields based on assignment group contain "network" ?

[Santhosh15]

Hello Experts,

I have one requirement, which is used to hide the two fields based on client script.

I have the onchange client script but it is not working, could you please help on this.

var group = g_form.getReference('assignment_group').indexOf("network") > -1;
if (group == true) {
g_form.setVisible('u_vendor_name', false);
g_form.setVisible('u_vendor_ticket', false);
} else {
g_form.setVisible('u_vendor_name', true);
g_form.setVisible('u_vendor_ticket', true);
}

Thanks

@Ankur Bawiskar @Palani Kumar @Ravi Chandra_K @Samaksh Wani 

[Ravi Chandra_K]

if (newValue.toString().indexOf('network') > -1) {

g_form.setVisible('u_vendor_name', false);

g_form.setVisible('u_vendor_ticket', false);

} else {

g_form.setVisible('u_vendor_name', true);

g_form.setVisible('u_vendor_ticket', true);

}

[Santhosh15]

Hello @Ravi Chandra_K ,

I tried this code but it is not working.

I added this code

[Ravi Chandra_K]

have you tried changing the Assignment group to any group that contains network.

since this is on change client script.

[Ravi Chandra_K]

Hello @Santhosh15 

Try declaring group and check.

var group = g_form.getDisplayValue('assignment_group')

if (group.toString().indexOf('network') >= 0) {

g_form.setVisible('u_vendor_name', false);

g_form.setVisible('u_vendor_ticket', false);

} else {

g_form.setVisible('u_vendor_name', true);

g_form.setVisible('u_vendor_ticket', true);

}

Please hit the thumb and Mark as correct if it helped!

Kind Regards,

Ravi Chandra 

[saipraveenkumar]

We can achieve this requirement simply using UI policy by defining condition as assignment group is network.

UI action with both field visibility false.