How to hide the Tab in record page in workspace.

vinutha8139
Tera Contributor

Hi All,

I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.

Role:
xyz

Requirement:

  • If the logged-in user has the above role, the Playbook tab should be visible.

  • If the user does not have the role, the Playbook tab should be hidden.

What I Tried:

  1. I added a visibility script in the Playbook tab settings in UI Builder.

function evaluateProperty({api}) {
    if (api.user.hasRole('xyz')) {
        return true;
    }
    return false;
}
  1. I also tried checking user roles using:

function evaluateProperty({api, helpers}) {
  let user_roles = api.context.session.user.roles;
  let visibility_condition = user_roles.includes('xyz');
  return visibility_condition;
}

Issue:
Even after applying the script, the Playbook tab is still visible for users who do not have the role.

Questions:

  1. Is the tab visibility controlled differently in Configurable Workspace?

  2. Is there a recommended way to restrict tab visibility by role?

Any suggestions or best practices would be helpful.

Thanks in advance.

Vinutha

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@vinutha8139 

check this

How hide the Playbook tab based on the conditions in ... 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Dinesh Chilaka
Kilo Sage

Hi @vinutha8139 ,

Same question raised from other Account, does both the persons same or not?

If not ,I have provided the solution in the following post

https://www.servicenow.com/community/developer-forum/how-to-hide-the-tab-in-record-page-in-workspace...

 If my response helped,mark it as helpful and accept the solution.