How to hide Tours option in ESC portal, please advise

SREE HARSHA NS
Tera Contributor

How to hide Tours option in ESC portal, please advise

5 REPLIES 5

Community Alums
Not applicable

Hi @SREE HARSHA NS ,

You can remove the "Tours" menu on header from "sys_properties" table. 

Just set value to 'false' for this  property com.snc.guided_tours.sp.enable.

 

Thanks Sandeep!

But is there any other way to hide it?

Community Alums
Not applicable

is there any issue in this way? @SREE HARSHA NS 

Yes Sandeep, PFA where in we have somehow removed Tours option in our instance's ESC portal but the above mentioned property(com.snc.guided_tours.sp.enable) is still set to true.

We have checked that it is not hidden in any widget level CSS.

any other place where we can make Tours hidden?