How to hide variable of multi-row variable set on grid when added from catalog form and RITM record
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02-10-2025 04:32 AM
Hi Community,
I have a multi-row variable set which has a variable of Type Lookup Select Box and I want to hide the value of this variable when added from the catalog form and don't want to display this variable column.
Also I want to hide this from the RITM and Catalog Tasks.
Any help/guidance will be appreciated.
Thanks in advance!
Regards,
Vishwamitra Manav
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02-10-2025 05:13 AM
you want to hide entire MRVS or some variable within it?
If specific variable then your catalog UI policy should Apply to MRVS and not catalog item
Then select the variable within that MRVS
share screenshots from your configs
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-10-2025 05:24 AM
Hi,
I want to hide a particular variable in it.
Thanks.
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02-10-2025 05:32 AM
Then do this
1) Applies to Variable set
2) Select your MRVS
3) then create catalog UI policy action and select variable within that MRVS
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-11-2025 12:42 AM
Hi Ankur,
I tried this but looks like neither the UI policy is working not client script.
Any suggestions where can I check if something is restricting because of which its not working?
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02-11-2025 12:45 AM
share your UI policy configuration
Also any other UI policy is showing that variable within the MRVS with higher order?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader