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How to hide variable of multi-row variable set on grid when added from catalog form and RITM record

VishwamitraM
Tera Expert

Hi Community,

 

I have a multi-row variable set which has a variable of Type Lookup Select Box and I want to hide the value of this variable when added from the catalog form and don't want to display this variable column. 

Also I want to hide this from the RITM and Catalog Tasks.

 

Any help/guidance will be appreciated.

Thanks in advance!

 

Regards,

Vishwamitra Manav

16 REPLIES 16

@VishwamitraM 

you want to hide entire MRVS or some variable within it?

If specific variable then your catalog UI policy should Apply to MRVS and not catalog item

Then select the variable within that MRVS

share screenshots from your configs

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,

I want to hide a particular variable in it.

Thanks.

@VishwamitraM 

Then do this

1) Applies to Variable set

2) Select your MRVS

3) then create catalog UI policy action and select variable within that MRVS

AnkurBawiskar_0-1739194326940.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

I tried this but looks like neither the UI policy is working not client script.

Any suggestions where can I check if something is restricting because of which its not working?

 

@VishwamitraM 

share your UI policy configuration

Also any other UI policy is showing that variable within the MRVS with higher order?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader