how to identify the OOB business rules and custom business rules

MMKK
Tera Expert

‎09-19-2018 01:48 AM

how to identify the OOB business rules and custom business rules. Do we have any value like Application.Class as custom type etc..

0 Helpfuls
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8 REPLIES 8

raves12
Kilo Sage

‎09-19-2018 01:58 AM

See the audit hostory for the business rule record. They would be marked as created by "glide.maint".

 

Regards,

Ravi

ITSM/ITOM Developer and Support Analyst

Raj68
Mega Guru

‎09-19-2018 02:27 AM

Hi manasakundur,

 

 go to business rule module > personalise from gear icon>select created by from slush bucket from available box>ok.

Now you can able to see which business rule is created by whom.

 

 

NOTE: Mark correct or helpful if it helps you.

 

 

Warm Regards,

Raj patel

 

Raj68
Mega Guru
In response to Raj68

‎09-19-2018 04:22 AM

Hi manasakundur,

Please mark correct or helpful based on the impact of my answer.

 

 

 

Regards,

Raj Patel

 

0 Helpfuls

User672379
Tera Contributor

‎09-19-2018 05:22 AM

For the future it would be good practice to have some type of naming convention on custom business rules so that the audit history/sys_updated_by does not always have to be consulted.  At my current organization we follow the ServiceNow table naming convention of adding u_ so our business rules look like:

u_someBusinessRule