How to include variable editor variables in Email notification

[Mrman]

Hi All,

I have configured the variable formatter and added a Section on HR case record to show the Record producer variables submitted by employee on to the HR case as shown below . 

Please help me with a requirement to include these variables under 'Case details submitted' section in the Email Notification sent to the employee when case is submitted .

I am not finding a way to call these variables in Notification , please guide.

[Tom Thompson]

This works great, Is there a way to limit which are sent?

I have a Variable that is option one Html and option two Html and it's including the unselected option also.

[Ankur Bawiskar]

Hi,

The above script will include all variables in email.

If you wish to exclude specific ones you need to enhance the script

like this

(function runMailScript(current, template, email, email_action, event) {

    // Add your code here

    template.print('Variables: <br/>');

    var variables = current.variables.getElements();
    for (var i=0;i<variables.length;i++) {
        var question = variables[i].getQuestion();
        var label = question.getLabel();
        var value = question.getDisplayValue();
        if(label != '' && label != 'YOUR VARIABLE LABEL'){
            template.space(4);
            template.print('  ' + label + " = " + value + "<br/>");
        }
    }

})(current, template, email, email_action, event);

Regards
Ankur

[Tom Thompson]

Thanks for the Quick feedback, 

[Mrman]

@Ankur Agarwal 

I have a requirement to make only few record producer variables as Editable and remaining as Read only . 

Please see below variables in variables editor , only the yellow highlighted ones should be Editable, others should be read only .

Please let me know how to achieve this.

[Ankur Bawiskar]

Hi,

You can use Catalog UI Policy and Catalog UI Policy Actions

Applies on Target record - True

Then add your variables which you want to make readonly in UI policy actions

Regards
Ankur