How to increase subject field length in email notifications
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‎07-29-2015 06:43 AM
I just increased the max length in Table { Email [sys_email] }to 255 and then to 1000 still in my email logs the subject line message is get truncating . Am i missing any thing ...plz help me out guys
Thanks&Regards
sandeep
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‎02-20-2020 08:37 AM
On new ServiceNow versions, it does not make sense anymore.
The subject field in servicenow can contain variables. Those variables are identified by names and doing so those names have size. A variable name's length does not induce the size of the text inside the variable. Forcing a size of 255 on this field prevent people to use large named variables in the subject. Or force to build the whole subject content in a separated script.
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‎10-14-2017 12:52 AM
Did you got the solution for this?

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‎02-21-2020 01:30 AM
I reccomend you to open an Idea for this.
If this post was helpful, I would appreciate if you marked it as such - thanks!
Best
Daniel