How to integrate service now with Jamf in ServiceNow?

mania
Tera Contributor

Hi,

 

How to integrate service now with Jamf in ServiceNow?

What are the roles, Spoke and steps to it.

Can you please provide any Product documentation is helpful.

 

Thanks in Advance!

5 REPLIES 5

Hi 

1: -End point
2: -api client with An API Role with Read-only access to computer or mobile device, (what we need from JAMF those access only)
3: The API Credentials (The "Keys")
Client ID
Client Secret
Auth URL

4: Confirmation is JAMF is available on public internet, (Jamf is in the cloud (.jamfcloud.com), ServiceNow can usually talk to it directly.)
or 
On-Premise: If Jamf is hosted on their internal servers, you will need to ask them for the MID Server details or to whitelist ServiceNow’s IP addresses so the request isn't blocked by their firewall.