How to know that which workflow is attached to my change request table

VIKAS MISHRA
Tera Contributor

‎02-16-2023 08:22 AM

How to know that which workflow is attached to my change request or how to attach any workflow to the change requiest

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Kirby R
Kilo Sage

‎02-17-2023 03:16 AM

Hi @VIKAS MISHRA 

If you are an admin, there is a Show Workflow ui action at the left bottom of the change request form.

 

KirbyR_0-1676632533827.png

 

You can attach a workflow to a change request by defining it in workflow editor, configure the trigger condition and if it is satisfied it will be the one attached to change request.

 

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KamakshiM
Tera Contributor
In response to Kirby R

‎12-18-2024 08:31 AM

Hi, I am trying to learn this lab on my PDI: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538548

I created a workflow on Change Request table, but I don't see that getting executed.

I see only Show Flow for the existing Change Requests and that shows the Flow Design.

I am not able to see my workflow getting executed when I create a Normal or Emergency Change Request

I tried changing: com.snc.change_management.change_model.hide to true , but that didn't help.

Any idea how I can get my WorkFlow to execute?

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