How to link RITMS together

[MarinaN]

Hi there, 

in a flow triggered by a service catalog submission (onboarding) i am submitting other catalog items e.g. : 

Onboarding form gets submitted -> submit catalog item to request a computer 

How do I make sure in the related lists of the onboarding all the other RITMs appear too? 

I tried to add a field called "Parent" which is a reference to sc_request in the computer catalog item, and in the flow I am populating the field with the onboarding request number. 

[Ankur Bawiskar]

@MarinaN 

You will have to create another defined Relationship and then show the other RITMs based on common field

Then add that on form with Configure -> Related Lists

Something like this

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[Ankur Bawiskar]

@MarinaN 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@MarinaN 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[MarinaN]

Why would you manually create a relationship? It worked just by adding the request as a parent in the flow itsel