How to list all Affected CIs in any RITM. So I don't make a second request for the same CI.

Emerson Bottero
Tera Contributor

‎01-27-2024 10:06 AM

 
0 Helpfuls
  • 475 Views
7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-27-2024 10:11 AM

Hi @Emerson Bottero 

 

Your statement is looks incomplete or may be I am not able to understand fully. Please elobrate more or provide some screenshot what exactly you looking for. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Emerson Bottero
Tera Contributor
In response to Dr Atul G- LNG

‎01-27-2024 10:22 AM

I can use the table cs_taks to list affected cis for tasks and changes..

I want to do the same for affected cis for ritm, but I don't know in which table I should look for them.

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Emerson Bottero

‎01-27-2024 10:43 AM

Hi @Emerson Bottero 

 

Goto Requested Item form

LearnNGrowAtul_1-1706380973191.png

 

right click -- configure - Related List

LearnNGrowAtul_0-1706380952188.png

move this to right side and your work done. 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Emerson Bottero
Tera Contributor
In response to Dr Atul G- LNG

‎01-27-2024 11:57 AM

It is already on the right side...

0 Helpfuls