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How to list all Affected CIs in any RITM. So I don't make a second request for the same CI.

Emerson Bottero
Tera Contributor
 
7 REPLIES 7

So what is the issue mate? It will populate value only when a CI will be on RITM form. Please check the logic on change form for this.  Also I think the logic like we have on change is not on RITM , so you need to build it buddy.

 

check these change properties

 

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Sainath N
Mega Sage

@Emerson Bottero : Could you check if you can use “task_ci” in this case.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Sorry.. this one is the table where I can see the ones related to incident and changes but not Ritm