How to make a phone number field clickable/callable in mobile app?
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04-06-2026 09:38 AM
In the agent mobile app, how can you make a phone number field auto call the phone number when clicked?
Does it have to be a specially created phone number field or can we set a text field to work the same way?
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04-06-2026 10:07 AM
Hi @e_wilber
Refer this
Smart Buttons in ServiceNow Mobile App Builder
https://www.youtube.com/watch?v=I5k7As015U8&t=33s
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti