How to make a phone number field clickable/callable in mobile app?

e_wilber
Tera Guru

2 hours ago

In the agent mobile app, how can you make a phone number field auto call the phone number when clicked?

Does it have to be a specially created phone number field or can we set a text field to work the same way?

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Tanushree Maiti
Kilo Patron

2 hours ago

Hi @e_wilber 

 

Refer this 

Smart Buttons in ServiceNow Mobile App Builder 

https://www.youtube.com/watch?v=I5k7As015U8&t=33s

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
How to Create a Click to Call Phone Number Link
How to Create a Click to Call Phone Number Link
youtube.com/watch?v=I5k7As015U8&t=33s
In this tutorial I am going to show you how easy it is to create a phone number that your website visitors can click on to call you. Firstly we add the text and phone number that we want to use. We then highlight the phone number then click on the "link" icon. When the link dialog box appears we ...
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