How to make Audit History Available in Activity Log

Prathamesh Cha1
Tera Contributor

‎08-28-2024 05:31 AM

Hi Team,

 

I want to show all the field changes or Audit History in the activity Journal

 

 

PrathameshCha1_2-1724848216311.png

 

PrathameshCha1_3-1724848221129.png

 

Can you please help me in this

 

 

Activity Journal

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dhanrajb
Tera Guru

‎08-28-2024 05:51 AM

Hi @Prathamesh Cha1 ,

 

Click on the filter icon on the right side of the Activities, something like below.

dhanrajb_0-1724849392130.png

 

Scrolling all the way down, you will be able to see "Configure Available fields". There you can add the fields to show in the activities.

 

Regards,

Dhanraj.

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Community Alums
Not applicable

‎08-28-2024 05:52 AM

Hi @Prathamesh Cha1 ,

here is a difference, although they both come from the same data.   Audit history is the full history of all of the changes to the record...every single field.   Activities (aka the Activity formatter) pull from that same audit history, but it's only the specific fields that you choose to display in the activity formatter (hopefully not every field).   You can right-click next to the activity formatter label and select 'Personalize activities' as an administrator to select which fields history will be shown on the form. 

From : https://www.servicenow.com/community/itsm-forum/activities-vs-audit-history/td-p/649991#:~:text=Audi....

 

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WarnerMarkk
Tera Contributor

‎08-28-2024 05:53 AM

Hi Prathamesh,

While the Activity Log doesn't natively display all field changes, you can access the Audit History for a specific record. Just right-click next to the Activity Log label and select "Calendar" or "List" under "History." This will show you a detailed record of all changes made.

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