How to make breadcrumbs read-only in servicenow

Krutika Valanj2
Tera Contributor

I want to make filter conditions in incident_task table read only when the user opens the related incident task in new window i.e the highligted condition in screenshot should be read only, it should be visible to the user but the user cannot edit it.Screenshot 2023-08-04 112555.pngScreenshot 2023-08-04 112652.png

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi

unfortunately this is not possible.

Maik

Vien Doan
Tera Contributor

You can do this by restricting the filter with the argument "&sysparm_fixed_query=active=true". This example will restrict the filter to show just active records.