How to make Info box automatically close/collapse if option on catalogue item is reselected

[matthew_hughes]

Whilst testing a catalogue item, I did notice something strange:

When I select an option, I can see that the More information box on the right is collapsed as required and when I click on it, it expands as expected:

I then decide to untick my selected option:

However, if I then select the same option, I can see that the More information box doesn't collapse, but remains expanded:

I was just wondering if anybody can confirm if this is expected behaviour or a bug?

Is there a way that I can amend something in my catalogue item to automatically collapse the More information box. 

 

 

 

 

[Tanushree Maiti]

Hi @matthew_hughes 

Its OOB behavior for Helptext of Catalog variable.

If you always want the help text to be expanded, that you can achieve by mark a check box in the catalog variable.

[matthew_hughes]

Hi @Tanushree Maiti The help text should collapse if the user unselects the option and then selects it again.

[Tanushree Maiti]

Hi @matthew_hughes 

If Always expanded false (not checked), during loading of form it would be collapsed. then you can expand/collapse it to check the help text.

If  Always expanded true (checked) , during loading of form help text of that variable would be expanded.

[matthew_hughes]

Hi @Tanushree Maiti In my screenshots, if the user has the help text expanded in an option, if they unselect it and then select it again, the hep text should collapse, not remain expanded