How to make 'Order guide' in Service Catalog conversational?

ksrajpoot
Giga Contributor

2 hours ago

I am looking for a guide for making Order guide Conversational. I want to know what are the best practices for doing it. Also what are the alternative if we can't make it conversational. It would be great help if anyone could guide me.


Thanks & regards.

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glideFather
Tera Patron

2 hours ago - last edited 2 hours ago

ahoy @ksrajpoot,

 

having this "Make the item non-conversational in VA" set to false didn't work?

 

glideFather_0-1792417005353.png

or navigate to the Conversational catalog overview:

https://yourDomain.service-now.com/now/catalog-conversational-coverage/home

 

__EDIT__

Added the part below the screenshot.


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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