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How to make Service Portal default?

sadfa
Kilo Contributor

Hi Community:)

Sorry if what I am asking is to easy...

Have 2 Service Portals to choose from, one has been marked as 'Default', but when going to 'Service Portal - Home' the one that is NOT set as default keeps loading? Is there another place where I need to update 'Default' URL used that is pointing to my Portal i want to use?

Default Portal.jpg

Greaful for advise, Thanks

Sadfa

1 ACCEPTED SOLUTION

sachin_namjoshi
Kilo Patron
Kilo Patron

Hi,



You need to update URL of your SP in application menu URL so that service portal home will open your SP.



find_real_file.png


In your case, instead of sp, you can put csm_portal


find_real_file.png



Regards,


Sachin


View solution in original post

1 REPLY 1

sachin_namjoshi
Kilo Patron
Kilo Patron

Hi,



You need to update URL of your SP in application menu URL so that service portal home will open your SP.



find_real_file.png


In your case, instead of sp, you can put csm_portal


find_real_file.png



Regards,


Sachin