How to Make SSO log out after a set time (15 Min)?

[vampyre82nd]

So we have gone from using username and password for login to SSO. On the U/P system at 15 min the user session would time out and the user would be logged out to the log out screen.  With SSO the user session is timed out but they are not being sent to the logged out screen. Does any one have any ideas why they would not be sent to the logged out screen?

[Prateek kumar]

Hopefully this would help

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/user_sessions/task/t_ModifySessionTimeout.html

[Prateek kumar]

If it solved your query, please mark the response as correct and close this thread.

This helps in removing this thread from unanswered list.

-Cheers

Prateek

[Allen Andreas]

you should create new system property type integer and name it: glide.ui.session_timeout

then place the value of the time, like 15.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Allen Andreas]

Hi,

I just wanted to check in on this and see if I helped resolve your issue. If I did help and get you to your answer, please mark my reply as Helpful/Correct so that other users can easily find the answer and this also marks your post as answered. Thank you very much!