How to make the field non-mandatory
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07-27-2022 02:35 AM
In a form there are few tab, one tab is mandatory, as per requirement I have to make a dropdown field mandatory in that tab, could you please let me know there any way to make the dropdown field non-mandatory.
There are two approaches I am thinking,
1. Make the dropdown field non-mandatory
or
2. Remove the particular field from the mandatory list.
I need the solution could you please help me to fix the issue.
Please find the attached screenshot for your reference.
The form name is std_change_proposal and the the field that I need to make non-mandatory is u_funding_id. This comes under change request value which is Mandatory as a whole.

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07-27-2022 03:14 AM
Hello,
Not sure if I understood correctly but if you don't want to keep field mandatory while creating standard change template then go to Standard change properties and remove fields whatever you don't want to make it mandatory.
https://instance/std_change_properties.do?sys_id=527b5dafff700200b18affffffffff89
Please hit like and mark my response as correct if that helps
Regards
Regards,
Musab

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07-31-2022 05:06 AM
Hi. If my answer has helped you resolve your issue, Please mark Correct and Helpful. This way, other users may also benefit from the thread. Thanks!
Martin Ivanov
Community Rising Star 2022
Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024

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08-07-2022 06:14 AM
Hello,
If you are fine with my response, Please hit like and mark my response as correct if that helps.
Regards
Regards,
Musab