How to make true "UR certified" field on record Producer?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2024 08:51 AM - edited 06-19-2024 10:21 PM
Hi Team,
I've created a record producer on Procurement table (sn_spend_psd_procurement_request). I'm trying to make true for "UR certified' field for creating Universal request and Mapping the Procurement table to the same.
I've checked "Allow UR creation for compatible service" stop that field make as true.
For some community answers, I've configured Procurement table on below tables.
1) Mapping Configurations (universal_request_transfer_mapping)
2) Service Configurations (universal_request_service_conf)
Still, I can't able to make that "UR Certified" field as true for my record producer.
Please let me know, how can we make that field as true for record producers. Hopefully expecting your positive, valuable responses for my query.
Thanks & Regards,
Prasanna Kumar
@Maik Skoddow @Tim Grindlay @Dr Atul G- LNG @Chaeeun Park @Pratiksha @kathyneff @SunilKumar_P
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2024 12:18 PM
I'm sorry, I did not work on this and didn't have the setup ready in PDI.
@AshishKM any thoughts.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2024 12:41 PM
Hi @prasannakumard ,
Can you post some screen shots of this.
-Thanks,
AshishKM
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-19-2024 10:08 PM
Hi @AshishKM
The below is the Record Producer: I'm trying to make true for "UR Certified"
Thanks & Regards,
Prasanna Kumar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-31-2024 06:19 AM - edited 07-31-2024 06:20 AM
I had the same issue, and what I did is that I removed the UR Certified field from the form layout, and used the UR Certified field on the tab below (Universal Request Config)
When I had both fields set on the layout, actually the same field on the form and under the tab, did not work...
I hope it helps you.