How to make two different Home pages for a single Service Portal?

saptashwa_chakr
Kilo Expert

Can I make 2 different homepages for a specific Service Portal? So that Customer A and Customer B will able to see 2 different home pages.

Actually, my requirement is as followed:

The instance provides customers the domain separation facility. Now let Customer A needs a,b,c,d,e widgets on their home page. And Customer B wants b,c,e,m,n widgets on their home page. So How can I differentiate that in two home pages? First of all, how can I make two pages for two different customers?

The condition is all those pages and widgets are only for a single Service Portal.

Please help me out.

Thanks and Regards

Saptashwa

1 ACCEPTED SOLUTION

Please follow the below link to apply domain separation explicitly on a table.


Add a domain field to a table


View solution in original post

17 REPLIES 17

haseena ayesha
Kilo Guru

Hi


Saptashwa



Please check the bellow thread, it may be helpful to you:


How do you manage ESS portal for multiple customers in domain separation?


https://community.servicenow.com/thread/163872


https://community.servicenow.com/thread/169005


Thanks & Regards


Haseena


                                                                                              PS: Hit like, Helpful or Correct depending on the impact of the response


Thanks, Haseena,


But I am not searching this for CMS ESS Portal. I am talking about the Service Portal. Actually, I think domain separation must not be a big factor here. I just want to create two different homepages to two customers in a single SERVICE PORTAL.



Please let me know your feedback.


antin_s
ServiceNow Employee
ServiceNow Employee

I am not sure if this use case needs to be addressed with 2 home pages.



1. Create 2 different pages with the respective widgets on them


2. Create 2 modules under Application Navigator pointing to the pages


3. Based on the login user, show the respective module only



Thanks


Antin



PS: Hit like, Helpful or Correct depending on the impact of the response


Thanks, Antin,


Actually I was talking about the Service Portal.