How to make two different Home pages for a single Service Portal?

saptashwa_chakr
Kilo Expert

Can I make 2 different homepages for a specific Service Portal? So that Customer A and Customer B will able to see 2 different home pages.

Actually, my requirement is as followed:

The instance provides customers the domain separation facility. Now let Customer A needs a,b,c,d,e widgets on their home page. And Customer B wants b,c,e,m,n widgets on their home page. So How can I differentiate that in two home pages? First of all, how can I make two pages for two different customers?

The condition is all those pages and widgets are only for a single Service Portal.

Please help me out.

Thanks and Regards

Saptashwa

1 ACCEPTED SOLUTION

Please follow the below link to apply domain separation explicitly on a table.


Add a domain field to a table


View solution in original post

17 REPLIES 17

In Service Portal, all pages belong to all portals, so even redirecting them to different pages would not prevent them from seeing the other page. Domain separation is documented in the Wiki and not that difficult to implement. My recommendation is just to create one portal record for each customer which will give them their own URL (instance.service-now.com/customer-name). Just give the customer that URL and based on which portal they are accessing would determine which catalog, logo, theme and or homepage they would see.


Thank you, Nathan,


Surely it will help me.



Thanks,


Saptashwa


snswati
Giga Contributor

Please follow the below link to apply domain separation on sp_portal table.



https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/company-and-domain-s...