How to make work notes mandatory on clicking 'Close Task' button

[bhoomikabisht]

Hi Experts,

I am working on Change task form. I have created a UI Policy to make Work Notes mandatory when the State is Closed Complete and it is working fine. But the problem is when I click on Close Task button, it is closing the task without prompting that Work Notes are Mandatory.

I am trying to make it mandatory in Close Task Ui Action. But it is not working.

Please help me to achieve this.

Thanks & Regards,

Bhoomika Bisht

[Zohaib1]

Hi,

I need to make comments mandatory while closing the HR case. This code works on the form Close complete button.

How to make this work on the Close complete button on HR agent workspace too.

Thanks.

[Zohaib1]

Hi,

I need to make comments mandatory while closing the HR case. This code works on the form Close complete button.

How to make this work on the Close complete button on HR agent workspace too.

Thanks.

[KinserIsaac]

I know this is an old post but wanted to say thank you! This helped me solve my client's problem.