How to map checkbox variables from a Record Producer to an Incident record?
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3 weeks ago
Hi Community,
I have a Record Producer that contains multiple checkbox variables.
When the Record Producer is submitted, an Incident record is created.
I want to understand how checkbox selections from the Record Producer can be mapped to the Incident record during creation.
I’m specifically looking for:
The recommended way to pass checkbox values from a Record Producer to an Incident
Whether this should be handled via scripting or configuration
Any best practices for handling multiple checkbox variables
Thanks in advance!
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3 weeks ago
Yes like below there I had taken 5 variables so if you fill the values and submit it will be populated into the table as per it has been map into variable configuration..
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3 weeks ago
I think you understood it incorrectly. I want checkbox variables for Country. Under Country, there are five different companies: UK, NZ, US, IND, and FR. If any random 2–3 countries are checked (true), they should be populated on the Incident form.
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3 weeks ago
But on which field they should populate because one value can be populated on one field and as your "UK, NZ, US, IND, and FR" are different checkbox variables so you will have to write client script (OnChange) and their use :
If my response helped mark as helpful and accept the solution..
