How to map checkbox variables from a Record Producer to an Incident record?

tilekarnilesh
Tera Guru

Hi Community,

I have a Record Producer that contains multiple checkbox variables.

When the Record Producer is submitted, an Incident record is created.

I want to understand how checkbox selections from the Record Producer can be mapped to the Incident record during creation.

I’m specifically looking for:

The recommended way to pass checkbox values from a Record Producer to an Incident

Whether this should be handled via scripting or configuration

Any best practices for handling multiple checkbox variables

Thanks in advance!

17 REPLIES 17

Yes like below there I had taken 5 variables so if you fill the values and submit it will be populated into the table as per it has been map into variable configuration..


Screenshot 2026-02-02 215613.png

I think you understood it incorrectly. I want checkbox variables for Country. Under Country, there are five different companies: UK, NZ, US, IND, and FR. If any random 2–3 countries are checked (true), they should be populated on the Incident form.

But on which field they should populate because one value can be populated on one field and as your "UK, NZ, US, IND, and FR" are different checkbox variables so you will have to write client script (OnChange) and their use :

var fields = g_form.getEditableFields(); -> this will give you all the checkboxes which are true and you can then populate this checkboxes into your custom table fields...


If my response helped mark as helpful and accept the solution..