How to migrate historical JIRA tickets to Servicenow

[Community Alums]

How to migrate historical JIRA tickets to Servicenow, along with all of JIRA comments and attachments and all its data.

My plan is to create a snow catalog so that users will be able to create issues directly in Servicenow. And maybe i will be creating a custom table to store the variable datas from the RITMs there.

But my main concern is how to migrate the old JIRA tickets to servicenow ? 

Please help.

[James Schwab]

Hi amangulatic, 

Can you give an example of the export file structure? 

You could write a script that creates a work note per JIRA comment, but the timestamps will as of the time you run the script, you won't be able to backdate them I don't believe.