It's been a long time since I updated the UI16 Cart Layout.
So now that we are attempting to force users into SOW, I'm needing to tweak a few items.
One of them is changing what is displayed when you convert an Interaction into a Request.
The OOB operations I'm loving. It requires users to find and complete a catalog item. YEAH!!
But when you click to order, the form only shows the REQ ticket (which has no infomation).
I'd like it our now experience show it.
Any suggestions where I can find the layout?
Has anyone updated there's?
