How to move a Catalog Item

AbdulAzeez · ‎11-19-2019

Hi,

We have a Catalog Item which was designed long back to Dev instance and we are not sure does all the developement was done in one or more update set.

Now we want to move the complete Catalog item to QA Instance can anyone please help me how to do this

Ankur Bawiskar · ‎11-19-2019

Hi Abdul,

yes create an update set and just make small changes such as update description with some text save and again remove the added text and save it so as to make it to original

same goes for variables you can make those active false and again active true

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

AbdulAzeez · ‎11-19-2019

Thank You Richard

Dan Covic2 · ‎04-04-2023

Forcing the records into the update set has done the job for me.

Thanks, Richard!