How to move a status if it is approval rejected in change management
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‎09-25-2023 01:25 AM
I need your help.
I want the status to be Implement when an approval is rejected in Review, in the same way that the status is New when an approval is rejected in Assess.
I could create Flow and Change Approval Policies and set up that when moved to Review, Approval is requested.
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‎09-25-2023 03:13 AM
I am not a coder here but for 2nd part SN provide OOTB and you can check the same. Please have a look in to same.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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‎09-25-2023 07:47 AM
Thanks for the reply!
Could you tell me more about that OOTB you told me about, I looked for Flow, workflow, business rules but couldn't find it.