How to open my PDI with an admin account?

[Hope Holsomback]

After changing the role in my PDI configuration to Admin, it opens with a role "Creator User."  There seems to be no option to create an Admin account with this user.  How do I get it to open with the standard Admin user?

[Sukraj Raikhraj]

Did you try logoff and log back in? That should help... if the admin role was removed, you may need to reset from the developer website. 

[Hope Holsomback]

How exactly do I do that?

[Mark Roethof]

Hi there,

Like I already mentioned in the other topic you have for this:

Since you are not able to switch the roles yourself, try posting your question in the instance help community. ServiceNow employees who can have a look at your instance, will spot your question there.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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[Hope Holsomback · Accepted solution]

I did open a ticket in the Instance Helm community.

I solved the problem on my own:

Released my PDI and requested a new one.  Then it had the Admin account rather than aes_creator account.