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How to open related record in ATF

Devansh00
Tera Contributor

Hi all,

 

I'm working on Change ATF SOW version for change task validation it is creating change task after moving state to implement but i'm unable to open those task records. What could be the process for that i tried to open via related list but still it is not opening.

This is for SOW change request( Change task lifecycle)

 

Thanks,

7 REPLIES 7

@Devansh00 

you will require some additional field to distinguish the Change Task

May be the Type or short description

Add that in your filter in Record Query

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Devansh00 

Just following up to see whether my suggested solution worked for you.

If you're still facing any issues, I'd be happy to help further.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @Devansh00 

 

Refer:

https://www.servicenow.com/community/developer-forum/atf-failure-with-quot-open-an-existing-record-q...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti