How to open Workflow Studio?
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09-05-2024 10:55 PM
Hello.
I'm doing the "Create Subflows & Actions: Build a Subflow - Washington" course and the first step of "Activity: Create a Subflow" says:
In your personal developer instance, navigate to All > Workflow Studio.
However I am unable to find "Workflow Studio" on my instance.
I have looked up a few tutorials such as this one: https://www.youtube.com/watch?v=VnVpqtw-GqI
and they seem to have Workflow Studio under: All > Process Automation > Workflow Studio
However I do not seem to have this on my instance:
What am I missing?
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09-06-2024 11:01 AM
Hi @S_Bartfast I have Workflow Studio under Process Automation. My PDI is in Washington release.
Have you installed below two plugins?
- Playbook Experience application (com.snc:playbook-experience)
- Process Automation Designer
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09-07-2024 11:55 PM
Hi @S_Bartfast ,
Check if you already have workflow studio "sn_workflow_studio" plugin installed and has the latest updated plugin which is 25.1.3.
If yes, then do "cache.do" and try to logout and log in back.
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09-08-2024 12:00 AM
Hi @S_Bartfast
Please check is Workflow studio in installed in your PDI? If yes but still not appearing, try to repair the plugin once.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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09-11-2024 12:08 AM
Thank you for your responses.
As it is I managed to complete the module using the instructions for the "Vancouver" edition of the course. I did try to update this post to say as much but the thread was locked to me for some reason.
Anyway, after seeing your responses I decided to have another go at these "Washington" instructions and while I wasn't able to workout what plugins I have installed I was surprised to discover the "All >Process Automation> Workflow Studio" was now there??. I'm not sure what changed but it now seems to be available (almost) as the instructions say.
So while I was able to get past that step I shortly ran into another issue in step 3:
Define the Subflow Properties:
- Name: Social Media Comment Checker
- Description: Monitors negative comments. Creates a Problem record when the threshold is exceeded.
- Application: Social Media Management
The first two are easy enough however there is no "Social Media Management" option in my Application list. I suspect this is because it was made in a previous module and in my attempts to get the "Workflow Studio" working I reset my instance and lost the "Social Media Management" application. Is this likely the case?
