How to open Workflow Studio?

S_Bartfast
Giga Contributor

‎09-05-2024 10:55 PM

Hello.

 

I'm doing the "Create Subflows & Actions: Build a Subflow - Washington" course and the first step of "Activity: Create a Subflow" says:

In your personal developer instance, navigate to All > Workflow Studio.

However I am unable to find "Workflow Studio" on my instance.

 

I have looked up a few tutorials such as this one: https://www.youtube.com/watch?v=VnVpqtw-GqI
and they seem to have Workflow Studio under: All > Process Automation > Workflow Studio

S_Bartfast_0-1725600713155.png


However I do not seem to have this on my instance:

S_Bartfast_1-1725600926537.png

 

What am I missing?

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6 REPLIES 6

Sid_Takali
Kilo Patron
Kilo Patron

‎09-06-2024 11:01 AM

Hi @S_Bartfast I have Workflow Studio under Process Automation. My PDI is in Washington release. 

Have you installed below two plugins?

  1. Playbook Experience application (com.snc:playbook-experience)
  2. Process Automation Designer

Sid_Takali_0-1725645504219.png

 

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Community Alums
Not applicable

‎09-07-2024 11:55 PM

Hi @S_Bartfast ,

Check if you already have workflow studio "sn_workflow_studio" plugin installed and has the latest updated plugin which is 25.1.3.

If yes, then do "cache.do" and try to logout and log in back.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-08-2024 12:00 AM

Hi @S_Bartfast 

 

Please check is Workflow studio in installed in your PDI? If yes but still not appearing, try to repair the plugin once. 

 

https://youtu.be/267jeaLvQgs

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S_Bartfast
Giga Contributor

‎09-11-2024 12:08 AM

Thank you for your responses.

 

As it is I managed to complete the module using the instructions for the "Vancouver" edition of the course. I did try to update this post to say as much but the thread was locked to me for some reason.

 

Anyway, after seeing your responses I decided to have another go at these "Washington" instructions and while I wasn't able to workout what plugins I have installed I was surprised to discover the "All >Process Automation> Workflow Studio" was now there??. I'm  not sure what changed but it now seems to be available (almost) as the instructions say.

 

So while I was able to get past that step I shortly ran into another issue in step 3:

 

Define the Subflow Properties:

  • Name: Social Media Comment Checker
  • Description: Monitors negative comments. Creates a Problem record when the threshold is exceeded.
  • Application: Social Media Management

The first two are easy enough however there is no "Social Media Management" option in my Application list. I suspect this is because it was made in a previous module and in my attempts to get the "Workflow Studio" working I reset my instance and lost the "Social Media Management" application. Is this likely the case?

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