how to Pass group as Event parameter
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‎11-06-2016 01:45 PM
I am trying pass group as event parameter and In notification i am selecting Parameter1 has recipient.
System sending notifications to group email but my requirement is to send notification to each member in group.Please help
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‎11-06-2016 02:13 PM
Pass the event parameter as the group's sys_id. From there, use a mail script to take the event.parm1 and get all the members from the table sys_user_grmember.
Scripting for Email Notifications - ServiceNow Wiki
Email Notifications - ServiceNow Wiki
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‎11-06-2016 03:08 PM
Hi Chuck Tomas,
Thanks for your response in weekend .I have small requirement in Change Management.My requirement is I need Business service details of a CI.
For Example: If i pass Sys_id of any CI to a function, It should return all business services associated with that CI
Thanks
prasad Kodumuri
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‎11-07-2016 05:32 AM
Take a look at the UI action "Refresh Impacted Services". It should get you started in the right direction.
Change YOURINSTANCE in the URL below to your instance.
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‎11-07-2016 08:57 AM
Let me know if you are blocked on anything related to this issue/question.
