how to Pass group as Event parameter

[prasad48]

I am trying pass group as event parameter and In notification i am selecting Parameter1 has recipient.

System sending notifications to group email but my requirement is to send notification to each member in group.Please help

[Chuck Tomasi]

Pass the event parameter as the group's sys_id. From there, use a mail script to take the event.parm1 and get all the members from the table sys_user_grmember.

Scripting for Email Notifications - ServiceNow Wiki

Email Notifications - ServiceNow Wiki

[prasad48]

Hi Chuck Tomas,

Thanks for your response in weekend .I have small requirement in Change Management.My requirement is I need Business service details of a CI.

For Example: If i pass Sys_id of any CI to a function, It should return all business services associated with that CI

Thanks

prasad Kodumuri

[Chuck Tomasi]

Take a look at the UI action "Refresh Impacted Services". It should get you started in the right direction.

Change YOURINSTANCE in the URL below to your instance.

https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=d51c8a6b0a0a0b1d01bf38b30...

[Chuck Tomasi]

Let me know if you are blocked on anything related to this issue/question.