How to populate assignment group based on user location?

Raghu9
Kilo Expert

‎10-30-2018 05:06 AM

Hi,

In incident form we have affected CI field. For each CI we have one default support group. Now based on user location we need to populate assignment group for that CI. How can we achieve that? Please give me any ideas. 

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Jaydeep Parmar
Kilo Guru

‎10-30-2018 05:48 AM

Hi Raghu,

Use assignment rule

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