How to populate Parent record fields details into Child record

chanikya
Kilo Sage

Hi All,

We created Relationship between RITM and CI, it is working successfully.
Currently when I click on New button RITM Assigned-To values getting populated on CI assigned_to field.
 
Concern/Request  :  I would like to auto-populate RITM record other fields details into CI record fields . when I click on "New" button.

Can Some one please suggest me the how do get it done.

chanikya_0-1754521329993.png

chanikya_1-1754521358910.png

chanikya_2-1754521466355.png
Currently when I click on New button RITM Assigned-To values getting populated on CI assigned_to field.
 
Concern :  I would like to auto-populate RITM record other fields details into CI record fields . when I click on "New" button.

Can Some one please suggest me the how do get it done.




6 REPLIES 6

@chanikya 

why you want to store RITM number on CI?

what's your business requirement here?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

to populate  RITM record variables data  on CI record.