How to populate Parent record fields details into Child record
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08-06-2025 04:13 PM - edited 08-06-2025 05:28 PM
Hi All,
We created Relationship between RITM and CI, it is working successfully.
Currently when I click on New button RITM Assigned-To values getting populated on CI assigned_to field.
Concern/Request : I would like to auto-populate RITM record other fields details into CI record fields . when I click on "New" button.
Can Some one please suggest me the how do get it done.
Currently when I click on New button RITM Assigned-To values getting populated on CI assigned_to field.
Concern : I would like to auto-populate RITM record other fields details into CI record fields . when I click on "New" button.
Can Some one please suggest me the how do get it done.
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08-07-2025 08:08 AM
why you want to store RITM number on CI?
what's your business requirement here?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-07-2025 12:03 PM
to populate RITM record variables data on CI record.