How to prevent attachments from auto-opening in Workspace

[netanelhuri]

Hi,

I was assigned a task to prevent the Attachments panel from auto-opening whenever I open a record (e.g., STRY) in Workspace.

[Rafael Batistot]

Hi @netanelhuri 

Try desative the sidebar 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818205#:~:text=Resolution,Th....

[M Iftikhar]

Hi @netanelhuri,
Please check the discussion here, it walks through how to control or collapse the attachment sidebar in Workspace:

How to collapse the attachment sidebar in Next Experience

It should help you configure it so the panel doesn’t auto-open every time you open a record (like STRY).

Thanks & Regards,   

Muhammad Iftikhar   

If my response helped, please mark it as the accepted solution so others can benefit as well.