How to provide evaluation/feedback for a task
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‎06-17-2024 12:07 AM
Hi Everyone,
I was wondering if there's any way to evaluate or give feedback for an HR task or as a matter of fact any task?
what our requirement is that when a Task is closed, a feedback/evaluation should be provided by the "opened by" person, so that the agents who worked on the task get a clarity on what they need to improve.
Thankyou,
Kartikey
5 REPLIES 5
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‎06-17-2024 02:02 AM
Hi @kartikey
I am not 100% sure on this. but assigned to , go to Survey overview page
There is no OOTB email or communication which tell Assigned to that survey has been filled . You can configure it.
You can check OOTB notification.
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Dr. Atul G. - Learn N Grow Together
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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