How to provide evaluation/feedback for a task

kartikey
Tera Contributor

Hi Everyone,

I was wondering if there's any way to evaluate or give feedback for an HR task or as a matter of fact any task?
what our requirement is that when a Task is closed, a feedback/evaluation should be provided by the "opened by" person, so that the agents who worked on the task get a clarity on what they need to improve.

Thankyou,
Kartikey

5 REPLIES 5

Hi @kartikey 

I am not 100% sure on this. but assigned to , go to Survey overview page

 

AGLearnNGrow_0-1718614809027.png

 

 

There is no OOTB email or communication which tell Assigned to that survey has been filled . You can configure it.

AGLearnNGrow_1-1718614930142.png

 

 

You can check OOTB notification. 

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