Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

How to redirect Service Portal users to another external ServiceNow Service Portal

chrish5
Giga Guru

Our internal employees access our ServiceNow Service Portal by going to https://ourcompanyname.service-now.com/sp with SSO.  We are now migrating to our parent company's ServiceNow instance and will be using their Service Portal.  How do I redirect our employees that at going to https://ourcompanyname.service-now.com/sp to https://parentcompanyname.service-now.com/sp.  

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

HI @chrish5 

 

In Xanadu release it is available OOTB, but before version you need to do scripting. 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Hi.  Unfortunately, we are on Vancouver.  How and where would this be scripted?