how to redirect users with 'sn_incident_read' role to portal instead of native UI

Balakrishna_ABK
Tera Guru

‎09-19-2024 11:20 PM

we have requirement to redirect users with 'sn_incident_read' role to portal instead of native UI.

Currently users with no role are only redirected to portal while logging through sso.

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Daniel Borkowi1
Mega Sage

‎09-19-2024 11:34 PM

Hi @Balakrishna_ABK , see the article in the community in chapter "Setting up a role-based redirection". https://www.servicenow.com/community/now-platform-blog/6-ways-to-set-up-your-service-portal-for-redi...

Greets
Daniel

Please mark reply as Helpful/Correct, if applicable. Thanks!

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