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01-09-2025 02:54 AM
Hi
Iam trying to remove the option from a tab that is New Call attaching a picture below can you please suggest the way i have checked ui actions for it but i could not found any action with new call.Thanks in Advance.
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01-09-2025 03:18 AM
It's not a UI action.
check these links
Remove New Interaction and New Change Request in Service Operations Workspace
Enabling "new interaction" menu/button or adding service catalog to a new Workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-09-2025 03:04 AM
Hi
Navigate to sys_ux_page_property.LIST
Open this record and update the value
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01-09-2025 03:18 AM
It's not a UI action.
check these links
Remove New Interaction and New Change Request in Service Operations Workspace
Enabling "new interaction" menu/button or adding service catalog to a new Workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader