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How to remove a option from tab in service Operations workspace

prem kumar2
Tera Contributor

Hi 
Iam trying to remove the option from a tab that is New Call attaching a picture below can you please suggest the way i have checked ui actions for it but i could not found any action with new call.Thanks in Advance.

premkumar2_0-1736420017733.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@prem kumar2 

It's not a UI action.

check these links

Remove New Interaction and New Change Request in Service Operations Workspace 

Enabling "new interaction" menu/button or adding service catalog to a new Workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Shruti
Mega Sage
Mega Sage

Hi

Navigate to sys_ux_page_property.LIST

Open this record and update the value

Shruti_0-1736420635585.png

 

Ankur Bawiskar
Tera Patron
Tera Patron

@prem kumar2 

It's not a UI action.

check these links

Remove New Interaction and New Change Request in Service Operations Workspace 

Enabling "new interaction" menu/button or adding service catalog to a new Workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader