How to remove Featured Content
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03-07-2025 05:41 AM
Hello
We are using Washington and my predecessor set a number of articles to be featured content. I want to remove these as they remain relevant but I no longer want them showcased as featured.
How do I do this?
In Knowledge Base view I see this (no idea why it only shows the KB ID, not the titles but that's another matter)
This is what I see in customer portal view - only three of the seven records and I don't want to show the three listed below any more!
Thanks for any pointers
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03-07-2025 03:19 PM
Hi @rebeccacook
Select the feature content and delete it from list view
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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