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How to remove Featured Content

rebeccacook
Tera Contributor

Hello
We are using Washington and my predecessor set a number of articles to be featured content.  I want to remove these as they remain relevant but I no longer want them showcased as featured.

How do I do this?

In Knowledge Base view I see this (no idea why it only shows the KB ID, not the titles but that's another matter)

rebeccacook_1-1741354825855.png

 



This is what I see in customer portal view - only three of the seven records and I don't want to show the three listed below any more!

rebeccacook_0-1741354501246.png

Thanks for any pointers

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @rebeccacook 

 

Select the feature content and delete it from list view

 

AGLearnNGrow_0-1741389398855.png

 

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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