How to remove one particular catalog item from serviceportal?

JugantaN3978112 · ‎08-01-2024

Hi,

I have deactivated one Catalog Item and also changes Availability to Desktop only but I am still getting the Catalog Item 'Active' in portal.

Is there any way or any configuration, so that I can remove the catalog item from the serviceportal .

Thanks in advance.

Best Regards,

Juganta

Dr Atul G- LNG · ‎08-01-2024

Hi @JugantaN3978112

Some time it can be cache issue. Try logout n login and cache.do

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Ehab Pilloor · ‎08-01-2024

Hi @JugantaN3978112,

Try logging out and back in to your instance. It is probably a cache issue.

If my reply proves to be useful, please mark it as solution and helpful. This will help me and the community.

Thanks and Regards,

Ehab