How to remove one particular catalog item from serviceportal?

jugantanayak
Tera Guru

‎08-01-2024 12:25 AM

Hi,

 

I have deactivated one Catalog Item and also changes Availability to Desktop only but I am still getting the Catalog Item 'Active' in portal.

 

Is there any way or any configuration, so that I can remove the catalog item from the serviceportal .

 

Thanks in advance.

 

Best Regards,

Juganta

 

 

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-01-2024 12:28 AM

Hi @jugantanayak 

 

Some time it can be cache issue. Try logout n login and cache.do

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Dr. Atul G. - Learn N Grow Together
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Ehab Pilloor
Mega Sage

‎08-01-2024 02:11 AM

Hi @jugantanayak,

Try logging out and back in to your instance. It is probably a cache issue.

 

If my reply proves to be useful, please mark it as solution and helpful. This will help me and the community.

 

Thanks and Regards,

Ehab

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