How to remove "Active" and "On call" UI actions from the Group tab
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yesterday
Hi All,
We have an issue with the tab UI actions , when the major incident is created on clicking the "View workbench" UI action , we could see Group tab with "Active" and "On call groups" UI actions.
How do we remove these UI actions ?
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yesterday
I think those are not simple UI actions but buttons embedded within UI builder component
Did you check in the UI builder by checking that component which renders the Group tab?
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
my mistake it's in native and not workspace
I could see the UI page is "$major_incident_workbench" and it's not available in instance so you can't find it in instance
you can use UI script to hide those buttons using DOM manipulation
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
Go to the sys_declarative_action_assignment.LIST
Filter with workspace *Major incident Workspace / sow AND label contains Active and On Call.
Then you deactivate them or Add condition based on your requirement.
