How to remove the text below the list collector in RITM and sc_task

[Community Alums]

Hi,

I have the list collector variable. In the RITM level, I am getting extra text. Please let me know how to remove it.

Regards

Suman P.

[Community Alums]

Hi @Anurag Tripathi ,

I got 3 other client scripts

function onLoad() {

	g_form.setVisible("application", true);
	g_form.setMandatory("application", true);
	g_form.setVisible("request_type", true);
	g_form.setMandatory("request_type", true);
	g_form.setVisible("justification", true);
	g_form.setMandatory("justification", true);
	g_form.setVisible("uin", false);
	g_form.setVisible("client_id", false);
	g_form.setVisible("temporary_password", false);

}

function onLoad() {

    var ga = new GlideAjax("onLoadUserIDContactCenterClass");
    ga.addParam("sysparm_name", "onLoadUserIDContactCenterFunction");
    ga.addParam("sysid_key", g_user.userID);

    ga.getXML(callBackFunction);

    function callBackFunction(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer");
        var op = JSON.parse(answer);
        g_form.setValue("userid", op.callerID);
        g_form.setValue("email", op.callerEmail);
        g_form.setValue("job_title", op.callerTitle);
    }
}

vfunction onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    var ga = new GlideAjax("onChangeUserIDContactCenterClass");
    ga.addParam("sysparm_name", "onChangeUserIDContactCenterFunction");
    ga.addParam("sysid_key", newValue);
    ga.getXML(callBackFunction);

    function callBackFunction(response) {
        var answer = response.responseXML.documentElement.getAttribute("answer");
        var op = JSON.parse(answer);
        g_form.setValue("userid", op.callerID);
        g_form.setValue("email", op.callerEmail);
        g_form.setValue("job_title", op.callerTitle);

    }
}

Regards

Suman P.

[Anurag Tripathi]

Make sure this is not checked on the onload ones